Google’s AI Mode has new agentic capabilities for booking event tickets and beauty and wellness appointments, so AI will do most of the work to find and curate the best options based on your inputs.
Google first launched agentic capabilities for AI Mode in August: The initial feature could help locate restaurant reservations based on inputs like party size, location, cuisine, and preferred dates and times. For example, you can enter “find me a table for 8 people next Saturday for a birthday dinner … thinking outdoor rustic garden vibes with live music” and AI Mode will return suggestions with links to book. While they won’t actually finalize the reservation for you, Google’s AI agents can present you with real-time availability using live web browsing as well as integrations with OpenTable, Resy, Tock, Ticketmaster, StubHub, SeatGeek, and Booksy.
Google Flights also has an AI tool called Flight Deals, which can suggest itineraries based on a general search query (or simply your current location) and then connect you to the main Google Flights interface with links for booking.
Use AI Mode to book tickets and appointments
As with restaurant reservations, AI Mode can conduct searches for tickets to events, such as concerts, as well as wellness appointments like haircuts and massages. Enter parameters like performer name or preferred service and pricing, and the AI agent will return recommendations with instructions on how to finalize your booking.
For example, I used queries like “I’d like to get a massage in the next two weeks with someone specializing in sports massage. Prefer availability on Fridays or in the evenings.” and “Find me tickets for the upcoming Nate Bargatze show in Utah. Prefer mid-range pricing.” AI Mode compiled ticket options broken down by show date and ticket price and provide links to the booking platforms (like StubHub, SeatGeek, and Vivid Seats) with the cheapest tickets for each event. Again, the agent can’t actually complete the transaction, but it can get you all the way to that final step.
According to Google’s Search Labs page, these agentic features are available to U.S. users ages 18 and over who are signed into their personal Google Account. You must have Web & App Activity turned on and enable Agentic capabilites in AI Mode.
This articles is written by : Nermeen Nabil Khear Abdelmalak
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