Case study Taxdoo alternative for Amazon Pan-EU VAT: how a German FBA brand switched back to hellotax Brenda Varela | usagoldmines.com

A German Amazon FBA seller using the Pan-EU programme needed a Taxdoo alternative for Amazon Pan-EU VAT that could handle five EU countries, support a smooth takeover on 1 February, and manage a tricky UK deregistration. This case study shows why they moved back to hellotax and how we rebuilt a stable, scalable VAT setup around Amazon Pan-EU.

1. Background: German Amazon Pan-EU seller in the sports niche

Our client is a German GmbH selling sports equipment across Europe.

• Home country: Germany

• Sales channel: Mainly Amazon FBA (Pan-EU)

• Fulfilment: Stock stored in at least two EU countries beyond Germany

• Countries with warehouses: Czech Republic (CZ), Poland (PL), France (FR), Spain (ES), Italy (IT) – and previously the UK

• Annual revenue in EU + UK: Between €100,000 and €1,000,000

They had already worked with hellotax in the past but later switched to another provider, Taxdoo, for VAT returns in multiple countries. As the business grew and their Amazon Pan-EU setup became more complex, they started looking again for a Taxdoo alternative for Amazon Pan-EU VAT that would give them more flexibility and support.

Their needs were clear:

• Reliable VAT compliance in IT, ES, FR, PL, CZ

• A clean handover from Taxdoo with no filing gaps

• Help handling a UK VAT deregistration after leaving that market

• A yearly plan to keep costs predictable

• Amazon-first logic, not generic accounting software

2. The challenge: switching from Taxdoo with a fixed go-live date

The timing was critical.

The client had already decided to end their Taxdoo contract effective 31 January 2026. From 1 February 2026, they needed a new provider to:

• Take over VAT numbers in IT, ES, FR, PL, CZ

• File ongoing returns without any interruption

• Deal with UK deregistration, since Taxdoo would not handle it

• Allow them to keep OSS and proforma invoices in-house

The main risks they wanted to avoid were:

• Gaps between providers, leading to late filings

• Miscommunication on UK deregistration, where one provider stops but the other does not yet have full control

• Having to manually coordinate with multiple tax offices in different languages

• Being locked into a rigid contract while their Amazon Pan-EU strategy might still evolve

On top of that, they wanted a partner that understood Amazon Pan-EU VAT compliance end-to-end – not just local VAT returns, but also how warehouse movements, intra-Community transfers and marketplace reports fit together.

3. Why this seller chose hellotax as their Taxdoo alternative for Amazon Pan-EU VAT

When they evaluated their options, three points made hellotax the preferred Taxdoo alternative for Amazon Pan-EU VAT.

3.1 Amazon Pan-EU experience

The seller runs a classic Amazon Pan-EU setup:

• Goods are stored in multiple EU countries

• Stock regularly moves between warehouses

• Sales go to customers all over the EU

They needed a provider that starts from the Amazon data, not from manual spreadsheets.

With hellotax:

• Amazon is connected via API

• We automatically read warehouse locations, movements and sales

• Our system is designed around Pan-EU, not just one country at a time

For a martial arts equipment brand with growing order volumes, this was crucial.

3.2 Multi-country takeover, including previous relationship

The client was already familiar with hellotax from an earlier collaboration. This meant:

• We knew their business model and product type

• We had a clear picture of their warehouse structure

• We understood what went wrong with the previous provider switch

Coming back to hellotax gave them:

• A single contact point for all five EU countries

• A team that already speaks their “language” in terms of VAT and Amazon Pan-EU

• A clear plan for the Taxdoo takeover and service start on 01.02.2026

3.3 UK deregistration handled as a project, not an afterthought

Taxdoo confirmed that they would end UK services but would not handle the UK VAT deregistration. That left the client with a loose end in an already complex setup.

hellotax offered:

• Takeover of the UK VAT number

• A fixed-price deregistration package

• Handling of any remaining filings needed until the deregistration is accepted

This combination of ongoing EU coverage plus a clean UK exit was a key reason to switch.

4. The solution: a five-country yearly plan plus UK deregistration

4.1 Service package overview

The final service setup with hellotax looked like this:

• Countries covered on a yearly plan:

  • Italy (IT)

  • Spain (ES)

  • France (FR)

  • Poland (PL)

  • Czech Republic (CZ)

• Services per country:

  • VAT number takeover from Taxdoo

  • Ongoing VAT returns (monthly/quarterly/annual, as required)

  • EC Sales Lists / recapitulative statements where applicable

  • Handling of tax office correspondence via the Tax Letter Inbox

• UK:

  • Takeover of the existing UK VAT number

  • Full deregistration process managed by hellotax

  • Any necessary filings during the deregistration phase handled under a special pricing agreement

• What the client keeps in-house:

  • OSS filings

  • Proforma invoices

  • No DATEV export required in this case

4.2 Pricing structure and flexibility

The client chose the yearly plan for the five EU countries:

• Yearly billing for IT, ES, FR, PL, CZ

• Transparent monthly value, paid annually

• UK takeover and deregistration billed as a separate project at a special fixed price

Additionally, the client requested some protection in case something unexpected happened in 2026 and they could not fully use the service. While hellotax cannot rewrite general tariff rules for individual customers, we explicitly confirmed that:

• We are always open to discussing fair solutions in exceptional cases

• Communication would be direct, simple and solution-oriented

This combination of structured pricing and human flexibility was important for the decision.

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5. Implementation: from Taxdoo takeover to first filings

5.1 Tight timeline: takeover by 1 February 2026

The critical path was clear:

1. Taxdoo contracts end: 31.01.2026

2. hellotax takeover start: 01.02.2026

To make this work, we:

• Reactivated the client’s existing hellotax account, which had previously been set to inactive

• Confirmed and updated payment details (American Express)

• Created the 5-country yearly package and the UK deregistration project

• Prepared all power of attorney (PoA) and takeover documents for each tax authority

The client did not have to coordinate with five or six different tax offices: hellotax handled this in the background.

5.2 Managing the handover from Taxdoo

Taxdoo had warned the client that changing providers can take longer than expected, especially at the level of VAT powers of attorney. To avoid any gap:

• We agreed on clear responsibilities and dates

• hellotax started the takeover process immediately once the client confirmed

• We monitored the timeline so that February 2026 filings could be made without delay

The goal was simple: the client should not notice the complexity of the takeover in their day-to-day business.

5.3 Amazon Pan-EU data flows

Once the service was active, the client:

• Connected their Amazon Pan-EU account to hellotax via API

• Confirmed the countries with stock (CZ, PL, FR, ES, IT)

• Shared information about planned UK deregistration

hellotax now:

• Pulls Pan-EU transaction data regularly

• Classifies the transactions per country of dispatch, country of arrival and VAT rate

• Prepares local VAT returns for all five EU countries

• Supports the client in keeping their own OSS reporting consistent with local filings

For a sports equipment brand shipping gear across Europe, the key advantage is that VAT reporting now follows the logistics, automatically.

If you are already using or considering Amazon Pan-EU FBA, it can help to see how Amazon itself explains warehouse flows, fulfilment logic and VAT-relevant stock movements. Alongside this case study on a Taxdoo alternative for Amazon Pan-EU VAT, you may want to review the official Amazon Pan-European FBA Handbook, which outlines the participating countries, storage rules and logistics setup in detail:
Download the Amazon Pan-EU FBA Handbook (PDF)

Looking for a reliable Taxdoo alternative for Amazon Pan-EU VAT?
Talk to our VAT specialists now and see how hellotax can take over your multi-country returns without disrupting your Amazon business.

6. Results: a stable Taxdoo alternative for Amazon Pan-EU VAT

6.1 No disruption during the switch

The most important result: the move from Taxdoo to hellotax did not create any filing gaps.

• Taxdoo ended their service on 31.01.2026

• hellotax took over on 01.02.2026

• VAT returns in IT, ES, FR, PL and CZ continued on time

• The UK deregistration process was formally started under hellotax’s guidance

The client could stay focused on stock, pricing and campaigns instead of chasing due dates.

6.2 Clear separation of responsibilities

The new structure is easy to understand:

• Client:

  • Continues to handle OSS filings and proforma invoices internally

  • Manages the Amazon business, pricing and stock strategy

• hellotax:

  • Manages local VAT returns in IT, ES, FR, PL, CZ

  • Handles UK VAT takeover and deregistration

  • Receives and processes tax letters in the different languages

  • Keeps data flowing from Amazon Pan-EU to VAT filings

This clarity reduces the risk of double work or missed obligations.

6.3 A long-term partner instead of just another tool

With hellotax, the client doesn’t just have a new tool. They have:

• A dedicated account manager

• A VAT team used to working with Amazon Pan-EU and ex-Taxdoo customers

• The option to add or remove countries in the future as their logistics evolve

For them, hellotax is now the central partner for Amazon Pan-EU VAT compliance in Europe.

If you’re also reviewing your current VAT software stack, it can help to step back and compare tools at a higher level. For a deeper look at when and why sellers switch from Taxdoo, and how DATEV workflows can be handled more flexibly, check out our in-depth guide on Taxdoo alternatives for DATEV VAT exports.

7. Lessons for Amazon Pan-EU sellers looking for a Taxdoo replacement

This story highlights several practical lessons if you are also searching for a Taxdoo alternative for Amazon Pan-EU VAT:

1. Plan the end date and start date carefully
   Don’t cancel your existing provider without a confirmed takeover date from the new one.

2. Think in countries, not just in tools
   Make sure your new partner can clearly list which countries they will handle and from when.

3. Clarify “special cases” like UK deregistration early
   If your current provider refuses to handle deregistration, agree in writing who will do it and under what conditions.

4. Decide what you keep in-house
   Some sellers prefer to keep OSS or proforma invoices internally. That is fine – but it should be part of the design, not an afterthought.

5. Choose a provider built around Amazon Pan-EU
   For FBA sellers, it’s critical that VAT reporting follows warehouse movements and marketplace data, not just generic accounting exports.

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8. Is hellotax the right Taxdoo alternative for your Amazon Pan-EU VAT?

hellotax is a strong fit if:

• You are an Amazon Pan-EU FBA seller with stock in several EU countries

• You are currently using Taxdoo (or just left it) and want a more flexible, Amazon-focused VAT partner

• You need multi-country VAT compliance and possibly help with UK deregistration

• You like to keep some parts (like OSS or proformas) in-house, but want peace of mind on local returns

We combine:

• Local VAT experts in each country

• Automated data flows from Amazon and other platforms

• A central dashboard and Tax Letter Inbox

• Human support that actually understands e-commerce logistics

Make the move to a dedicated Taxdoo alternative for Amazon Pan-EU VAT.
Schedule a call with hellotax and let us handle your EU VAT compliance while you focus on growing sales.

If you’re particularly worried about how the Taxdoo takeover for Amazon PAN-EU VAT will affect your Polish filings, it’s worth diving deeper into our dedicated Poland guide. In this article on Taxdoo alternatives for Poland VAT, we walk through how sellers handle PL VAT returns after leaving Taxdoo, what to watch out for with warehouse stock in Poland, and how hellotax can take over registrations, filings, and tax letters without disrupting your existing accounting setup.

9. Next step: talk to a VAT specialist

If this case sounds similar to your situation, you don’t have to navigate the switch alone.

Book a free consultation with hellotax and let a VAT specialist:

• Review your current Taxdoo setup and end dates

• Map your warehouse locations and required VAT registrations

• Check whether UK deregistration or other clean-up steps are needed

• Propose a tailored Taxdoo alternative for Amazon Pan-EU VAT plan for your business

Ready to switch to a smarter Taxdoo alternative for Amazon Pan-EU VAT?
Book a free consultation with hellotax and get a concrete migration plan for all your Amazon Pan-EU VAT filings. Let hellotax handle the complex part of your multi-country VAT, while you focus on selling more products across Europe.

Book a free consultation

Our VAT experts are happy to help you. Book a free consultation today!

Free consultation