It’s been four days since Disney’s channels disappeared from YouTube TV, and some subscribers are receiving a surprise hidden away in their account settings: Over on Reddit, there are reports that some users are able to claim $10 credits on their next six monthly bills, though it’s not entirely clear if this is intended as a make-good for the streamer’s Disney troubles.
The credit doesn’t seem to be showing up for everyone, but has been redeemed by YouTube TV subscribers at Tom’s Guide. Google has yet to make any announcements about the credit, and that based on a post to the YouTube X account, it appears to be entirely separate from the $20 credit the company previously promised subscribers if Disney channels remain off YouTube TV for an extended period. (That particular credit is apparently still pending, with YouTube telling subscribers to expect “an email with more details in the coming days.”)
It’s possible that the $10 credit is entirely unrelated to the Disney debacle, although the timing is suspect, and this isn’t the first time a mysterious credit has popped up for YouTube TV subscribers after a public controversy—9to5Google writer Ben Schoon wrote about claiming a similar credit back in June, after YouTube TV raised its prices.
Regardless of the reasons behind it, here’s how to check if you’re eligible for the new $10 YouTube TV credit on your own account, and how to claim it on your next six bills (a total savings of $60).
How to claim YouTube TV’s new $10 credit
According to the Reddit users as well as Schoon’s reporting from the last time this happened, you can only claim the credit through a web browser on a desktop or laptop computer, which might explain why some users aren’t seeing it.
Using said desktop browser, log into your YouTube TV account, click on your profile picture in the top-right corner, and click on Settings. Click on Membership, and finally Manage. If you’re eligible for the discount, you’ll see it here. Click Redeem to claim it.
Note, again, that even when you follow these steps, you may not see the discount, at least judging by reports from the Reddit community. Currently, it’s unclear how it’s being distributed. I’ve reached out to Google for more details and will update this post when I hear back.
When will I get my YouTube TV credit?
If you don’t see an offer to claim the new $10 credit on your YouTube TV account, you’re not totally out of luck: Per YouTube’s post to its X account, a $20 credit is currently being planned if Disney’s channels don’t return to the service soon. The company said it will send out emails with more details shortly, so keep an eye on your inbox for info on how to claim it. It’s possible those emails may also have more clarification about this $10 credit, which could help those who aren’t seeing it redeem it as well.
This articles is written by : Nermeen Nabil Khear Abdelmalak
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