ASOS hacked? Customers receive threatening notification from hackers, here’s what we know benedict.collins@futurenet.com (Benedict Collins) | usagoldmines.com

• ASOS app users received a threatening notification on Tuesday morning
• The message states that ASOS’ Snowflake instance has been compromised
• There has so far been no confirmation from ASOS

Customers of online shopping giant ASOS have received a notification apparently suggesting the site has been hacked.

The message, written but the hackers, was sent out via a mobile app notification on Tuesday morning.

“Dear ASOS DPO and IT, we have fully compromised the Snowflake instance. Engage with us, or we will leak it”, the message reads, before linking out to a Telegram chat.

Has ASOS been hacked?

ASOS has not released a breach notification as of the time of publication, but according to Down Detector, users began reporting issues with the ASOS app just before 10am Tuesday morning.

The notification is directed towards ASOS’ Data Protection Officer. A DPO is responsible for a company’s data security strategy and compliance with key data protection legislation.

Snowflake is a well-known Software-as-a-Service (SaaS) that organizations use as a dedicated cloud environment. A Snowflake ‘instance’ in this sense refers to an organization’s account. Snowflake environments are used to store, process, and analyze data.

Under UK law, ASOS has to disclose any data breaches to the Information Commissioner’s Office within three days, and notify those affected when the breach is classified as ‘high risk’.

According to ASOS, the online shopping site had 17 million customers across 150 countries. Many of these customers are located in the UK, where the company’s headquarters are also located. ASOS also has a strong customer base in the European market.

TechRadar Pro has contacted ASOS for comment, but has not yet received a response.