Two years ago, Peloton recalled seat posts on its classic Bike models. Now, the brand is doing the same for seats on its older Bike+ models (but not the new Cross Training Bike+ that came out a few weeks ago).
If you have the old model of Bike+, you’ll need to reach out to Peloton to arrange a replacement.
Which Peloton models are affected by the recall?
Per Peloton, this is a voluntary recall of seat posts for Bike+ models made between December 2019 and July 2022 and sold in the U.S. and Canada. If your Bike+ has a PL02 model number on the label inside or behind the front fork or behind the flywheel, it is impacted by the recall. If you’ve checked and you’re still not sure, head to this link for more information.
Why the recall is happening
Like the previous recall of classic Bike seats, this issue centers around the Bike+’s seat post, which, “can break during use, posing a potential fall and injury risk to consumers,” according to Peloton.
The situation seems less serious than that previous recall, when at least 11 people were injured due to the faulty posts. Peloton says it has received three reports of seats breaking across about 833,000 units in the U.S., but no reports of broken seats among the almost-45,000 units in Canada.
How to get a replacement Bike+ seat
The replacements are free, so if you qualify, get one right away. To get yours, visit this link or call Peloton’s customer service at (833) 821-0099.
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This articles is written by : Nermeen Nabil Khear Abdelmalak
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